01

Overview

Solvyn (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit solvynskin.com, submit an inquiry, join our waitlist, or engage with us as a business partner.

By using our website or providing us with your information, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.

02

Information We Collect

Personal Information You Provide

• Contact information: name, email address, phone number, and mailing address (when applicable)
• Business information: company name, company location, type of company, job title, and industry
• Inquiry details: messages, questions, and any other information you choose to provide when filling out contact forms, requesting sample kits, or submitting partnership inquiries
• Any other information you voluntarily provide to us through our website or via email

Information Collected Automatically

• Device information: IP address, browser type and version, operating system, device type, and screen resolution
• Usage data: pages visited, time and date of your visit, time spent on pages, clickstream data, referring and exit URLs
• Location data: general geographic location based on your IP address (city/region level, not precise location)
• Cookies and similar technologies: small data files placed on your device to track usage patterns (see Cookies & Tracking Technologies section below)

Information from Third Parties

• Analytics data from Google Analytics, including aggregated website traffic and usage patterns
• Information from business partners or hospitality industry contacts who may refer you to us

03

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and fulfill sample kit requests
• Communicate with business partners and potential hospitality partners
• Improve our website, products, and services
• Send marketing communications (with your consent)
• Comply with legal obligations and protect our rights
• Analyze website usage and optimize user experience via Google Analytics

04

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Legal bases for processing:

• Consent — when you voluntarily submit your information through our contact forms, sample kit requests, or partnership inquiries, you consent to our processing of that information for the stated purposes
• Legitimate Interest — we may process your information when it is reasonably necessary to achieve our legitimate business interests, such as improving our website, understanding how our Services are used, and communicating with potential business partners
• Legal Obligation — we may process your information when we are legally required to do so, such as in response to a court order, subpoena, or government request
• Contractual Necessity — we may process your information as necessary to fulfill a contract or potential business relationship with you

05

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We have not sold personal information in the preceding 12 months. We may share your information only in the following limited circumstances:

Sharing circumstances:

• Service Providers — trusted third parties who assist us in operating our website, hosting our services, and analyzing website usage. This currently includes Google LLC (analytics). These providers are contractually obligated to use your information only as necessary to provide services to us and are prohibited from using it for their own purposes
• Legal Requirements — when required by law, regulation, subpoena, court order, or other governmental or legal process
• Protection of Rights — when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request
• Business Transfers — in connection with a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, in which case your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information
• With Your Consent — when you have given us explicit permission to share your information for a specific purpose

06

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect usage information and improve your experience. A cookie is a small data file stored on your device when you visit a website. Cookies help us understand how you interact with our Services so we can improve them.

We use the following types of cookies:

• Essential Cookies — necessary for the website to function properly, such as remembering your preferences and enabling basic features like page navigation. These cookies do not collect personal information and cannot be disabled
• Analytics Cookies — we use Google Analytics (provided by Google LLC) to understand how visitors interact with our website. These cookies collect information such as pages visited, time spent on pages, general geographic location, referring URLs, browser type, and device information. This data is collected anonymously and is used solely to improve our website and Services. Google Analytics data is processed in accordance with Google’s Privacy Policy

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of certain features on our website. You can also opt out of Google Analytics specifically by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want your online activity tracked. Because there is no uniform standard for how DNT signals should be interpreted, our website does not currently respond to DNT browser signals. However, you can opt out of tracking as described above by managing your cookie preferences or using the Google Analytics Opt-out Add-on.

07

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

Specifically:

• Contact form submissions and partnership inquiries are retained for as long as the business relationship is active, plus a reasonable period thereafter to allow for follow-up
• Website analytics data collected via Google Analytics is retained according to Google’s default data retention settings (currently 14 months)
• If you request deletion of your personal information, we will process your request within 45 days, subject to any legal obligations that may require us to retain certain information

08

Third-Party Links

Our website may contain links to third-party websites, services, or content that are not owned or controlled by Solvyn Skin LLC. This includes links to social media platforms such as Instagram. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policy of every site you visit. This Privacy Policy applies only to our Services and does not apply to any third-party websites or services.

09

Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@solvynskin.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

If you have provided your phone number through one of our forms, we may use it to contact you regarding your inquiry or partnership request. We will not use your phone number for unsolicited marketing calls or text messages without your express consent. You may opt out of marketing communications at any time by contacting us at info@solvynskin.com or by following the unsubscribe instructions included in any marketing email.

10

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure hosting infrastructure, access controls that limit who can view personal information, and regular review of our data collection and storage practices.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify you and any applicable regulatory authorities as required by law.

11

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.

12

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with additional rights regarding your personal information.

In the preceding 12 months, we have collected the following categories of personal information:

• Identifiers — name, email address, phone number, IP address
• Commercial Information — records of services requested, sample kit requests, partnership inquiries
• Internet or Network Activity — browsing history on our website, pages visited, interactions with our Services
• Geolocation Data — general geographic location derived from IP address (city/region level)
• Professional or Employment Information — company name, company location, type of company, job title

Under the CCPA/CPRA, you have the right to:

• Right to Know — request that we disclose what personal information we have collected, used, disclosed, and sold about you in the preceding 12 months
• Right to Delete — request the deletion of your personal information, subject to certain exceptions
• Right to Correct — request correction of inaccurate personal information
• Right to Opt Out of Sale or Sharing — we do not sell or share your personal information for cross-context behavioral advertising. No opt-out is necessary
• Right to Limit Use of Sensitive Personal Information — we do not collect sensitive personal information as defined by the CCPA
• Right to Non-Discrimination — we will not discriminate against you for exercising any of your CCPA rights

To submit a verifiable consumer request under the CCPA, please contact us at info@solvynskin.com. You may also designate an authorized agent to make a request on your behalf. We will verify your identity before processing your request and respond within 45 days. If we need additional time, we will inform you of the reason and the extension period (up to an additional 45 days).

13

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

14

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Contact details:

• Solvyn Skin LLC
• Email: info@solvynskin.com
• Website: solvynskin.com
• State of Formation: Florida, United States

We will respond to all privacy-related inquiries within 30 business days.